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White Theme Bouquet

Our Policies

Please review and read

  • Please know that these items are made to order and will have a turnaround time of 5-15 BUSINESS days depending on our workload and weather conditions. This do NOT include WEEKENDS or HOLIDAYS! 

  • Bleached and Tie-Dye shirts will vary as they are all done by hand but will be as close to the mock up as possible.

  • Unless it says RTS or READY for pick up. TAT will be listed on the description of the item that you are ordering.

  • No exchanges or returns are accepted on t-shirts, or tumblers.

  • Once your order is placed we do not cancel orders, or change sizes. ETC. Please make sure you are ordering the correct item and size. 

  •   If you need an item by a certain time, please email me or message me on the Facebook business page before placing your order to ensure we can create and deliver that item in the timeframe you need it.

Shipping Policy

Please READ before PLACING your Order.

  • PLEASE MAKE SURE YOU HAVE THE CORRECT SHIPPING ADDRESS LISTED BEFORE PLACING YOUR ORDER. 

  • We are not responsible for packages once they have been dropped off with USPS.

  • If you believe your package is lost, or you have the WRONG address listed on file, please contact the shipping company to file a claim.

  • We will not refund, remake, or credit your account for any order lost or damaged by USPS.

  • Orders are sent to the shipping address entered on the order form. Make sure the address you entered is complete and accurate.

  • BasicMama Creations is NOT responsible for packages that are non delivered due to incorrect shipping addresses. If returned the buyer must repay shipping to have it shipped again. 

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